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  • Placement Definitions
    Single Placement - One (1) student per homestay, this also means no other international students from the same ethnicity can be in the homestay at the same time. Double Placement - Two (2) students (From the same group) in one homestay, this also means no other international students from the same ethnicity can be in the homestay at the same time. Triple Placement - Three (3) students (From the same group) in one homestay, this also means no other international students from the same ethnicity can be in the homestay at the same time. Students can share a bedroom but all must have their own beds
  • How can I update our bank details
    You can do this via our Lake Panorama Student Homestays app, the form is located under Resources and named Bank Account Detail Confirmation.
  • How do I contact LPSH?
    Our Office Number is 09 836 1277, this number is diverted to a duty manager between the hours of 4:00 PM to 9:00 AM Monday to Sunday. Please only call this number during these hours if you have a student in your care and there is an emergency (e.g. you can not find your student, your student has seriously injured themselves, there is a threat to life or you have a family emergency and your student requires a temporary homestay etc).
  • What defines a Short-term student and a Long-term student?
    Short-term students may stay anywhere between two (2) nights and three (3) weeks. Long-term students stay from four (4) weeks up to a full school year.
  • When does the Homestay Living Expenses get paid?
    These are paid twice monthly on a Wednesday. This information can be found on our LPSH SchoolAppNZ App on the Calendar - this pay cycle is for Long-term students. Short-term student payments are paid on fourth (4th) day after the student arrives into your home - this payment will be for the full amount of your students stay.
  • While I am hosting for LPSH, are we allowed to host for other Agencies or Schools?
    Yes, you can host for other Agencies and Schools, as long as the student you accept is of the same gender as your LPSH International Student and of another nationality. Please always let us know when you have other students in your home.
  • As host parents what do we need to provide?
    Bedroom (an International Student can not share a bedroom with any member of the Host Family) Bed (plus bed linen (Sheets, Duvet, Blankets, Pillow) Drawers and Wardrobe Desk & Chair Laundry Services Three (3) Meals per day (plus morning and afternoon tea), seven (7) days a week Power Unlimited access to internet Heater in winter House Key A caring safe, homestay environment
  • My student is very sick and needs to see a doctor, where do we take them?
    If your student needs to see a doctor, please take them to your family doctor, every student has international student medical insurance. Your student should pay for their doctors appointment, make sure they get a receipt which they need to take to the International Director/Dean at their school and who will help them make the insurance claim.
  • Do we have to cook special meals for the students?
    No, part of the New Zealand experience is trying and eating new types of food*. *Unless the student has special dietary requirements, which you will be advised within the hosting confirmation
  • We have a cabin/caravan on our property, can we host a student?
    This type of spare room (bedroom) is not acceptable, all bedrooms for students MUST be located within the home.
  • I have a spare bedroom with a double/queen/king size bed in it, can the double placement students share the bed?
    Absolutely NOT, but if you have a spare bedroom with two single beds or bunk beds, Yes they can share the same bedroom. We can not accept the following as any for of a bed for our students Mattress of the floor Inflatable Mattress Camp Stretcher Fold Out Couch Bed Trundler Bed that is low to the ground
  • Who pays for the bus or train fare?
    The travel expenses for students are covered by the student.
  • How will my student get to and from school during their stay in New Zealand?
    As a host family it is your responsibility to take your student to and from school on their first day. We ask that you show them where to catch the bus or train in the morning, and where to get off to get to school, or show them the way they need to walk to school. If your student understands they can to do this from the second day of school. If they seem unsure, please continue to support your student until you feel comfortable that they understand the bus, train or walking route.
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